Acceptance of terms

By using the Hackett website, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree to these terms, you should not use the website, create an account, submit information, or place an order through our store.

Online store terms

You may use the Hackett website only for lawful personal shopping and store-related purposes. You agree not to use the website in a way that disrupts, damages, misuses, or interferes with normal store operations.

You are responsible for ensuring that the information you provide to Hackett is accurate, current, and complete.

Product information

We aim to present product names, descriptions, images, colors, sizes, measurements, materials, and availability as accurately as possible.

Product images and colors may vary depending on screen settings, lighting, photography, or device display. Product details should be reviewed carefully before checkout.

Pricing and availability

Prices, promotions, product availability, and store content may change without notice. We reserve the right to update, modify, limit, or discontinue products or services at any time.

If an item becomes unavailable after an order is placed, Hackett may contact you with an update, offer an available alternative where appropriate, or cancel the unavailable item.

Orders and payment

When you place an order with Hackett, you agree to provide complete and accurate billing, shipping, contact, and payment information.

• Orders are subject to review, acceptance, and availability.
• Payment must be authorized before an order can be processed.
• We may refuse or cancel an order if information appears inaccurate, incomplete, suspicious, or unable to be verified.
• You should not send full payment card numbers, security codes, or other sensitive payment credentials by email.

Shipping policy reference

Hackett offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, processing times, tracking updates, destination availability, and delivery issues are handled according to the shipping information posted on our store.

Please review the Shipping Policy before placing an order so you understand how orders are processed and delivered.

Return policy reference

Hackett offers 30 Days Free Returns on eligible items as described in our Return Policy.

Return eligibility, item condition requirements, refund processing, exchanges, and return instructions are governed by the Return Policy posted on our store. Customers must contact customer service before sending any return.

Account information

If account features are available, you are responsible for keeping your account login details confidential and for all activity under your account.

Please contact Hackett promptly if you believe your account information has been used without permission or if your account details are no longer secure.

Prohibited uses

You agree not to use the Hackett website for any unlawful, harmful, or unauthorized purpose.

• Do not submit false, misleading, or fraudulent information.
• Do not attempt to interfere with website security, functionality, or performance.
• Do not copy, scrape, reproduce, or misuse website content without permission.
• Do not upload or transmit malicious code, spam, or harmful content.
• Do not use the website to violate any applicable rules, rights, or obligations.

Intellectual property

The Hackett website may include text, images, graphics, page layouts, product presentation, logos, icons, design elements, and other content protected by intellectual property rights.

You may not copy, reproduce, distribute, modify, sell, or exploit any part of the website content without written permission from Hackett or the applicable rights holder.

Third-party links

The Hackett website may include links or tools provided by third parties, such as payment processors, checkout services, delivery-related tools, or other website features.

Third-party websites and services are governed by their own terms and privacy practices. Hackett is not responsible for the content, policies, or practices of third-party websites that are not controlled by us.

Disclaimer

Hackett provides the website and store content for ecommerce use. While we work to keep the website accurate and available, we do not promise that every feature, product detail, price, or page will always be error-free, uninterrupted, or current.

Store information may be updated, corrected, or changed when needed.

Limitation of liability

To the fullest extent permitted by applicable rules, Hackett is not responsible for indirect, incidental, special, or consequential losses arising from your use of the website, inability to use the website, product availability, delays, errors, or store-related communications.

Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable rules.

Changes to terms

Hackett may update these Terms of Service from time to time to reflect changes in store operations, website features, policies, or business practices.

When updates are made, the “Last updated” date near the top of this page will be revised. Continued use of the website after changes are posted means the updated Terms of Service apply.